Customer Experience Design
Services
What We do
That Deaf Spot is a Crowdsourcing Enigma:
How do we do this? We provide customized strategic guidance as well as personalized training to businesses on how to handle everyday interactions with the Deaf, Hard-of-Hearing, and DeafBlind population to make their business more accessible. Once a business meets the criteria, they receive That Deaf Spot logo to advertise their service of excellence and inclusion.
There are approximately 12 million Deaf, Hard-of-Hearing (HoH), or DeafBlind individuals living in the US, equating to approximately one out of every 25 customers. Tap into this market and join us on this mission to make your business accessible and inclusive to the Deaf/HoH/DeafbBlind population by joining That Deaf Spot! Make your company a magnet for these customers and potential employees!
The Deaf community is an 86 billion dollar industry-tap into it!
That Deaf Spot is where we help businesses become more accessible and welcoming to the Deaf, Hard-of-Hearing, and DeafBlind community. Our team of experts collaborates with business owners and their staff to provide tailored strategic guidance and personalized training on how to handle everyday interactions with this population.
By partnering with us, you will create a positive first impression for Deaf customers and establish long-lasting relationships with the Deaf community. Our approach will improve your business's overall accessibility, increasing the likelihood of repeat visits and boosting customer satisfaction. Don't miss the opportunity to enhance your business and reach a wider audience – let That Deaf Spot guide you to success.
Three Tiers of Services Depending on Your Needs
Standard Package
THE DEAF CONNECTION
Our standard package includes all the basics you need to make a lasting impression within the Deaf community. With one-on-one consultation with the owner, you'll receive personalized guidance on how to create a positive and inclusive environment for Deaf customers. Whether in-person or virtually, we'll work with you to identify areas for improvement and offer practical solutions.
But that's not all – our package also includes access to customized training videos, so you and your team can learn at your own pace and implement best practices with ease. Don't miss the opportunity to improve your business and establish lasting relationships with the Deaf community.
Deluxe Package
THE DEAF COMMUNITY
Our step-up service is designed to provide you with all the tools and knowledge you need to create a truly inclusive environment for the Deaf community.
In addition to all the services provided in our Standard Package, our step-up service includes an in-person training session for your team. Our experts will dive deeper into the "why" behind the tweaks suggested in the Standard Package and provide guidance on how to remain mindful of accessibility laws.
By choosing our step-up service, you'll not only improve your business's accessibility but also establish a reputation for being an inclusive and socially responsible organization.
Premium Package
THE DEAF ECOSYSTEM
In addition to all the services provided in our lower tiers, this package includes a unique opportunity to facilitate a mutually-beneficial partnership between your company and a Deaf company. We'll work with you to identify potential partners and establish a relationship that benefits both parties.
But that's not all – if you're in a position to hire a Deaf employee, we'll provide training on best practices to create a successful work environment for both parties. Our team is dedicated to ensuring that all employees feel valued and respected in the workplace, regardless of their hearing abilities.
By choosing our Deaf EcoSystem Package, you'll not only improve your business's accessibility and inclusivity but also contribute to building a more equitable society.